Frequently Asked Questions
Everything you need to know about shopping with Moodi.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are Moodi products ethically sourced?
Sustainability and ethics are at our core. We partner exclusively with fair-trade certified factories and prioritize organic or recycled materials in all our collections.